Service & Support

Service&Support

Brapu’s success comes from its commitment to customers: continuous improvement of products, meticulous manufacturing, and unparalleled after-sales service. BRAPU cooling tower products are exported to Britain, Ireland, France, Italy, Spain, Portugal, Switzerland, Norway, Russia, Poland, Czech Republic, Greece, Slovenia, Croatia, the United States, Canada, Mexico, Argentina, Paraguay, Brazil, Senegal, Nigeria, Egypt, China, South Korea, Japan, Malaysia, India, Myanmar, Indonesia, Singapore, Bangladesh More than thirty countries from five continents, including Pakistan, Vietnam, New Zealand, and Australia.

Consultation and Design

  1. Prior to project implementation, actively communicate with clients and design institutes to provide accurate technical information and layout plans.
  2. Before the project implementation, conduct a detailed on-site survey to provide customers with detailed technical consultation and services.
  3. Actively conduct technical disclosure with the owner within seven days after signing the contract with the client.
  4. Provide a complete training plan within seven days after signing the contract with the client.

Transportation and installation
Brapu Company plans to dispatch professional technical personnel and installation construction teams to provide installation, debugging, and trial operation services for customers. At the same time, free training services will be provided to customer staff and job certificates will be issued; At the same time, in terms of organizational design, professional personnel are responsible.

Maintenance and upkeep
Brapu Company is committed to providing customers with high-quality cooling tower products and after-sales service, and pursuing customer satisfaction is our consistent goal. Globally, Brapu has a team of skilled and experienced engineers who provide customers with 7×24 24-hour service. Professional service personnel and global service outlets and spare parts will quickly respond to customer service needs, minimizing losses caused by equipment failures.